User Experience (UX) group

Northern Collaboration UX Group (NCUX) Terms of reference (April 2018)

The NCUX Special Interest Group was formed in November 2017. To facilitate the sharing of good practice for libraries within the Northern Collaboration who are involved with or have an interest in User Experience UX within their institution. The first meeting took place in April 2018 and was hosted at Huddersfield.

 

Definitions of UX

User Experience or UX refers to all the aspects of how people use an interactive product: the way it feels in their hands, how well they understand how it works, how they feel about it while they’re using it, how well it serves their purposes, and how well it fits into the entire context in which they are using it. [Alben, 1996]

 

Terms of reference: Remit of the group

  • To share best practice, knowledge and experience, which will be achieved via
  • The Northern Collaboration UX JISCMail group
  • Face to face meetings to be held at least three times a year, hosted and chaired by voluntary member libraries 
  • Google Drive area NC UX SIG through which members can share documents
  • To explore, share and learn UX techniques which would enhance the library experience for users and customers using a shared learning approach
  • To act as an advisory group Northern Collaboration projects on UX, as required
  • To Share expertise from other relevant groups e.g. UXLibs
  • To Publicise the work and expertise of the group at a national level

 

 

Membership: individuals from libraries within the Northern Collaboration who are involved with or have an interest in User Experience UX within their institution and who are responsible for reporting back on activities of the group. The group aims to create a supportive atmosphere underpinned by honesty, trust and confidentiality with the ethos of 

“No question is too stupid”

 The Group is open to individuals from a range of backgrounds including discovery interfaces, customer services, faculty librarians etc.

Contact details

Chair: Alison Sharman Academic Librarian University of Huddersfield

Vice Chair: Kathryn Sullivan Discovery Manager the University of Manchester